1. Account and Profile Creation

How do I create my account?

If you are the employer representative that registered for the fair, you will receive an email invitation from Career Fair Plus, inviting you to the platform. Once the employer representative creates their account, they will be able to invite teammates and colleagues to create an account on the platform, also generating an email invitation from Career Fair Plus.

The link in the email is single-use and must be opened in Chrome or Firefox. If your default browser is Edge or Explorer, please copy the link into a recommended browser.

How do I edit my profile details and picture?

You can edit your profile via the web portal by clicking your account name in the top right corner. Don't forget to save any changes once you're done! Check out this video for a quick visual guide.

2. Schedule Creation

I'm new to this. Can you walk me through 'My Schedules'?

Here is a video explaining everything you see on your schedules page. For reference, you can find this page by navigating to app.careerfairplus.com.

How do I create a schedule?

To create a schedule, click on the top drop-down menu and select 'Create My Schedule' (as below) or 'Create Someone Else's Schedule':

From there, you will be prompted through a series of steps. Check out this guide on schedule creation, or view these videos for quick walkthroughs: Group Meeting or 1-on-1 Meeting

How many schedules should I create initially?

When inviting your recruiters and creating schedules for this event, we recommend starting out with between 1 - 3 schedules. This may mean scaling down from the typical number of recruiters that would have attended an in-person fair, but it ensures that your recruiters’ time is used effectively, as candidates book meetings with them. Don’t worry - you will be able to add on extra recruiters once the initial recruiter schedules fill up; it couldn’t be easier!

How do I edit the details or the description of a schedule?

From your schedules page, click on 'View Meetings' on the schedule you wish to edit, then click Manage Schedule, and then click Edit Schedule Details. From there, you can edit the Schedule Name, the Description, the Interaction Type as well as any Additional Instructions.

How do I change the timings and duration of time slots on my schedule?

You can only modify the time-related variables of a schedule when there are no candidate meetings booked on the schedule.

From your schedules page, click on 'View Meetings' on the schedule you wish to edit, then click Manage Schedule, and then click Edit Time Slots. From there, you will be able to select the Schedule Start Time, End Time as well as Time Slot Duration, and then click Apply Changes for the new schedule to generate. Use the sliders on each row to block or unblock timeslots as you wish. Be sure to click Save when you are done (video).

How do I delete a schedule?

Please reach out to your event organizer who has the ability to delete schedules. We recommend adding the word "DELETE" to the front of the schedule name so they know which ones to delete.

Meetings and Time Slots

How do I block off times on my schedule so candidates can't make a reservation?
When viewing your schedule, click Manage Schedule from the top right corner, and then select Edit Time Slots. From there, you will see the time slots and can choose to block off certain times, by moving the slider under the column titled Blocked for that row. Add a reason in the text box, and don't forget to click save (video).

How do I view the resumes/CVs of candidates that have booked meetings on my schedule?

From the Schedules page, click on 'View Meetings' on the schedule you wish to see. You will then see the full schedule, including meetings booked, open time slots and blocked time slots. Simply click on the candidate name to view details of the meeting, including the profile and resume/CV of the candidate (video).


How do I cancel a candidate reservation on a schedule?
You cannot cancel candidate reservations on schedules. If you wish to make certain timeslots unavailable for bookings, you must do it while they are unbooked.

If, for any reason, you really need to cancel a reservation, please reach out to your fair organizer to request this. Please note, that if your fair organizer cancels the reservation, this action cannot be undone.

Joining Meetings

How do I view my reservations and join my meetings on the day of the fair?

This video will walk you through how to join and use your video meeting room on the day of the fair.

Exporting my schedule

How do I download the reservations on my schedule?

From your Schedule page, click on Download Meetings in the top right corner. This will download an Excel file of your meetings along with links to view candidate resumes (video).

How do I export the notes I made while conducting my meetings with candidates?

If you rated or made notes on candidates during the fair, you can download these at the end of the fair, also from within the app, through the method above.

If you have more questions, we run weekly webinars for recruiters:

There’s one that runs on Tuesday mornings (EST):

https://zoom.us/webinar/register/WN_y7rgmD5WTzSPpMFtBg9yAg

And another that runs on Thursday afternoons (EST):

https://zoom.us/webinar/register/WN_pX_F2EuTS0WXVjlA2u7vJw

We also have an article on FAQs from employers!

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